Customer Service Representative I

Marmon Rail

Answer routine questions
Escalate complex complaints
Work under close supervision
The role involves answering routine questions and issues from external or internal customers

Job Summary

  • The role involves answering routine questions and issues from external or internal customers.
  • Incumbents frequently escalate more complex customer complaints to senior representatives.
  • The position typically requires 0-2 years of experience and operates under close supervision.

Matching Summary

Match Score: 75

The role involves answering routine questions and issues from external or internal customers.

Skills & Requirements

Must-have

  • Answer routine questions
  • Escalate complex complaints
  • Work under close supervision

Nice-to-have

  • Diverse learning opportunities
  • Empowered culture
  • Positive impact on world

Key Requirements

  • 0-2 years of experience
  • Non-exempt status required
  • Not a call center environment

Work Rights

Not specified

Tailored Resume

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