Ultra Luxury Concierge - The Mansion - Mgm Grand

MGM Resorts

Las Vegas, Nevada, US
Base: $22.00 hourly; bonus/equity: not specified; ...
2+ years prior relevant experience in vip or concierge
Operate through 7 different computer systems
Manage multi-line phones and urgent emails
This role involves providing ultra-luxury concierge service by creating personalized, high-end experiences for VIP hotel, casino, and convention guests at The Mansion

Job Summary

  • This role involves providing ultra-luxury concierge service by creating personalized, high-end experiences for VIP hotel, casino, and convention guests at The Mansion.
  • The position requires successfully operating through 7 different computer systems while managing multi-line phones and responding to urgent emails daily.
  • Employees receive perks including wellness incentive programs, free meals, free parking, and access to company discounts on travel and entertainment.

Matching Summary

This role involves providing ultra-luxury concierge service by creating personalized, high-end experiences for VIP hotel, casino, and convention guests at The Mansion.

Salary

Base: $22.00 hourly; Bonus/Equity: Not specified; Benefits: Wellness incentives, free meals, free parking, health & income protection

Skills & Requirements

Must-have

  • 2+ years prior relevant experience in VIP or Concierge
  • Operate through 7 different computer systems
  • Manage multi-line phones and urgent emails
  • Knowledge of Las Vegas dining and entertainment venues
  • Resolve guest complaints immediately

Nice-to-have

  • Strong communication skills across multiple channels
  • Ability to identify Company Executives
  • Eloquence in face-to-face interactions
  • Team player enthusiasm in diverse environment
  • Passion for creating unique guest experiences

Key Requirements

  • High School Diploma, GED or equivalent
  • Works varied shifts including holidays and weekends
  • 2+ years of prior relevant experience in VIP, FD, or Concierge

Work Rights

Not specified

Tailored Resume

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