Are you passionate about providing exceptional customer service and creating memorable experiences? Join our team as a Retail Mall Concierge Associate ! If you thrive in a fast-paced environment and enjoy helping others, this is a great opportunity to make a lasting impact! Job responsibilities: Attend to all enquirers and render assistance to shoppers or tenants in a professional manner and provide quality service Handle administrative work related to gift redemption during malls promotional activities, sales of gift vouchers Be familiar and well-versed with the malls floor plan, facilities and available services To provide directional assistance to shoppers/tourist Handle complains and suggestions with professionalism Day to day maintain and update database management Administrating all written or verbal feedbacks from desk Answering incoming call enquirers Other ad-hoc duties assigned Requirements: Minimum GCE “N” Levels qualification Good communication and interpersonal skills with a service-oriented attitude Comfortable working in a fast-paced retail environment Willing to work shifts, including weekends and Public Holidays Working Hours / Location: Marine Parade MRT Station 5 days work week - rotating shift (11:15am to 9pm) Uniform and Training Provided! If you are interested, please submit your application here. We appreciate your application and will notify you if you are shortlisted for the role. By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Outsourcing Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persoloutsourcing.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy. EA License No: 90C3494 | EA Personnel No: R21100082 | EA Personnel Name: Mavis Goh En Qi