Booking Agent (cover Maternity)

Hotel Chadstone Melbourne MGallery

Rome, Italy
On-site
Excellent communication skills
Ability to handle pressure and stress
Strong organizational abilities
The role involves optimizing hotel sales and ensuring customer satisfaction by processing bookings for individuals, groups, and companies

Job Summary

  • The role involves optimizing hotel sales and ensuring customer satisfaction by processing bookings for individuals, groups, and companies.
  • Employees are expected to manage pricing strategies, handle billing discrepancies, and coordinate with the Revenue Manager to maximize global revenue.
  • Mama Shelter values enthusiasm, passion, and strong human values over formal diplomas or years of experience.

Matching Summary

The role involves optimizing hotel sales and ensuring customer satisfaction by processing bookings for individuals, groups, and companies.

Skills & Requirements

Must-have

  • Excellent communication skills
  • Ability to handle pressure and stress
  • Strong organizational abilities
  • Numerical aptitude for sales optimization
  • Team player with interpersonal skills

Nice-to-have

  • Experience in hotel reservations
  • Multilingual capabilities
  • Passion for hospitality and human connection
  • Smiling voice on the phone
  • Enthusiasm and passion over formal diplomas

Key Requirements

  • Fluency in multiple languages preferred
  • Prior reservation experience is a plus
  • No specific diploma or experience requirement stated

Work Rights

Not specified

Tailored Resume

Cover Letter