Customer Care Agent

Hastings Deering (Australia) Ltd

Acacia Ridge, Queensland, Australia
Call centre experience required
Proactive customer engagement skills
Crm tool proficiency needed
The role involves proactively engaging customers via outbound calls regarding their CAT machine ownership

Job Summary

  • The role involves proactively engaging customers via outbound calls regarding their CAT machine ownership.
  • Employees will walk customers through the digital ecosystem to ensure successful self-service setup.
  • Hastings Deering offers benefits including free health checks, income protection insurance, and flexible work schedules.

Matching Summary

The role involves proactively engaging customers via outbound calls regarding their CAT machine ownership.

Skills & Requirements

Must-have

  • Call centre experience required
  • Proactive customer engagement skills
  • CRM tool proficiency needed

Nice-to-have

  • Business or Office Administration qualifications
  • High degree of confidentiality
  • Microsoft Office knowledge

Key Requirements

  • Demonstrated call centre experience
  • Qualifications in Business/Office Administration desirable
  • Excellent computer knowledge with databases

Work Rights

Not specified

Tailored Resume

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