Apps Support Intmd Analyst

Citigroup

Heredia, Heredia, Costa Rica
Hybrid
2-5 years of experience
Mainframe knowledge
Oracle and sql server databases
This role involves providing technical and business support for Citi applications while acting as a liaison between users, technology groups, and vendors

Job Summary

  • This role involves providing technical and business support for Citi applications while acting as a liaison between users, technology groups, and vendors.
  • The analyst is responsible for participating in disaster recovery testing, managing application releases from development to production, and performing post-release checkouts.
  • Candidates must demonstrate the ability to analyze risks, resolve complex problems independently, and maintain high standards of compliance and ethical judgment.

Matching Summary

This role involves providing technical and business support for Citi applications while acting as a liaison between users, technology groups, and vendors.

Skills & Requirements

Must-have

  • 2-5 years of experience
  • Mainframe knowledge
  • Oracle and SQL Server databases
  • DB2 database skills
  • Issue tracking tools
  • Fluent English communication

Nice-to-have

  • Interest in process improvements
  • Standardization of procedures
  • Business knowledge of financial markets
  • Strong diplomatic communication skills
  • AI interest or exposure

Key Requirements

  • Bachelor's degree or equivalent experience
  • 2-5 years of relevant work experience
  • Fluency in English language

Work Rights

Not specified

Tailored Resume

Cover Letter