Customer Support Specialist

Tritac BV

Leiden, Netherlands
Not specified; equity benefits included; pension c...
On-site
Proficient english communication skills
Strong problem-solving abilities
Tech-saviness or technical competence
This entry-level role involves responding to inbound phone calls and tickets while solving customer queries independently

Job Summary

  • This entry-level role involves responding to inbound phone calls and tickets while solving customer queries independently.
  • The company offers a thorough onboarding process, a dedicated buddy for support, and free access to mental healthcare.
  • Candidates will join a collaborative team of over 30 nationalities working in a modern HQ in Leiden with equity benefits.

Matching Summary

This entry-level role involves responding to inbound phone calls and tickets while solving customer queries independently.

Salary

Not specified; Equity benefits included; Pension contribution: 6%

Skills & Requirements

Must-have

  • Proficient English communication skills
  • Strong problem-solving abilities
  • Tech-saviness or technical competence
  • Self-starter with attention to detail
  • Available to work from Leiden office

Nice-to-have

  • Experience in SaaS or Ecommerce
  • Dutch language proficiency
  • Previous support experience
  • Enthusiastic about helping customers

Key Requirements

  • English spoken and written proficiency
  • Availability to work onsite at least 2 days per week

Work Rights

Not specified

Tailored Resume

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