Service Delivery Manager

London Stock Exchange Group

London, United Kingdom
Not specified; not specified; healthcare retiremen...
Hybrid
5 years project management experience
Agile and devops practices knowledge
Service management frameworks itil sre
The Service Delivery Manager is accountable for the end-to-end delivery, performance, and continuous improvement of technology services within Corporate Services Engineering

Job Summary

  • The Service Delivery Manager is accountable for the end-to-end delivery, performance, and continuous improvement of technology services within Corporate Services Engineering.
  • LSEG values innovation, quality, and continuous improvement, offering a dynamic culture where colleagues can bring their true selves to work.
  • This role requires strong technical awareness and the ability to lead cross-functional teams to deliver measurable business value in a hybrid working environment.

Matching Summary

The Service Delivery Manager is accountable for the end-to-end delivery, performance, and continuous improvement of technology services within Corporate Services Engineering.

Salary

Not specified; Not specified; Healthcare retirement planning paid volunteering days wellbeing initiatives

Skills & Requirements

Must-have

  • 5 years project management experience
  • Agile and DevOps practices knowledge
  • Service management frameworks ITIL SRE
  • Cloud technologies AWS Azure GCP
  • Business process mapping and analysis
  • Tools Asana Jira Power BI Power Apps

Nice-to-have

  • AI project lifecycle experience
  • Cloud-native deployments and infrastructure as code
  • Scripting APIs and modern integration patterns
  • JavaScript CSS SQL libraries familiarity
  • Network infrastructure projects experience
  • Self-service technologies background

Key Requirements

  • Minimum 5 years project management experience
  • BSC or MSC in computer science or information system
  • Professional qualification in project methodologies (PRINCE2 APM ITIL Agile)
  • Willingness to work 9am – 6pm UK hours
  • Mandatory 3-day minimum office attendance

Work Rights

Not specified

Tailored Resume

Cover Letter