This role involves handling incoming tickets via email and phone to troubleshoot issues related to product feeds, APIs, and marketplace integrations
Job Summary
This role involves handling incoming tickets via email and phone to troubleshoot issues related to product feeds, APIs, and marketplace integrations.
The company offers a comprehensive benefits package including an annual L&D budget of €1000, 26 vacation days plus reload days, and free fresh meals at the office.
Candidates will join a diverse international team of over 250 individuals operating from a vibrant HQ in Utrecht with a focus on growth and collaboration.
Matching Summary
This role involves handling incoming tickets via email and phone to troubleshoot issues related to product feeds, APIs, and marketplace integrations.
Salary
Base: €2,850 - €2,950 gross per month (40h); Holiday Allowance: 8% of yearly salary; Benefits: 5% pension accrual or +2.5% base, €1000 L&D budget, 26 vacation days
Skills & Requirements
Must-have
Fluent German and English speaking skills
Experience with technical support troubleshooting
Ability to work in Utrecht office hybrid model
Nice-to-have
Prior experience with eCommerce tools or APIs
Curious and analytical problem-solving mindset
Collaborative team player in fast-paced environment