Junior Customer Service And Success Specialist - Dutch (f/m/d)

egroup.io

Berlin, Germany
Attractive salary; not specified; 28 days holiday,...
On-site
Dutch language proficiency
Customer service experience
Crm software proficiency
The role involves supporting Dutch customers throughout their entire journey from onboarding to retention

Job Summary

  • The role involves supporting Dutch customers throughout their entire journey from onboarding to retention.
  • Employees will manage customer conversations across online and phone channels while maintaining accurate CRM records.
  • The company offers a hybrid work model with one home-office day per week and access to mental wellbeing support.

Matching Summary

The role involves supporting Dutch customers throughout their entire journey from onboarding to retention.

Salary

Attractive salary; Not specified; 28 days holiday, hybrid work, Urban Sports Club, BVG ticket, company bike

Skills & Requirements

Must-have

  • Dutch language proficiency
  • Customer service experience
  • CRM software proficiency

Nice-to-have

  • Multilingual communication skills
  • Detail-oriented mindset
  • Tertiary degree preferred

Key Requirements

  • 1-2 years of customer-facing experience
  • Proficiency in Dutch language
  • Experience with customer service software

Work Rights

Not specified

Tailored Resume

Cover Letter