Client Services Analyst I / Client Services Analyst Ii
National Indemnity Company
Omaha, NE, US
Hybrid
Bachelor's degree or equivalent experience
Commercial automobile and property rating knowledge
Computer proficiency with spreadsheets and databases
The Client Services Analyst serves as the primary point of contact for customers regarding technology support and software troubleshooting
Job Summary
The Client Services Analyst serves as the primary point of contact for customers regarding technology support and software troubleshooting.
Employees benefit from a robust wellness program including an onsite fitness center and immediate enrollment in a retirement plan with a 100% employer match.
The role involves assisting agents with online rater flows and participating in testing new computer applications and software enhancements.
Matching Summary
The Client Services Analyst serves as the primary point of contact for customers regarding technology support and software troubleshooting.
Skills & Requirements
Must-have
Bachelor's degree or equivalent experience
Commercial automobile and property rating knowledge
Computer proficiency with spreadsheets and databases
Nice-to-have
Excellent oral and written communication skills
Ability to think analytically and work with detail
Experience training new team members on processes
Key Requirements
Bachelor's Degree in related field OR Associate's Degree with 2+ years experience