Cys - Cyber Security Service Manager - Csc

Leonardo

Roma, Italy
Hybrid
5-10 years cyber security experience
Itil framework knowledge
Soc service delivery management
The role involves supervising the effective and efficient delivery of managed and unmanaged security services while ensuring SLA compliance

Job Summary

  • The role involves supervising the effective and efficient delivery of managed and unmanaged security services while ensuring SLA compliance.
  • The incumbent acts as the primary client interface, coordinating technical verticals and leading periodic service reviews to address critical issues.
  • Candidates must possess a technical degree and significant experience in Cyber Security or Security Service Management roles within a senior capacity.

Matching Summary

The role involves supervising the effective and efficient delivery of managed and unmanaged security services while ensuring SLA compliance.

Skills & Requirements

Must-have

  • 5-10 years Cyber Security experience
  • ITIL framework knowledge
  • SOC service delivery management
  • SLA compliance and improvement
  • Client interface and review leadership

Nice-to-have

  • Technical team coordination skills
  • Incident escalation management
  • Remote team leadership capability
  • Proactive problem solving attitude
  • Willingness to travel for short durations

Key Requirements

  • Seniority level with 5-10 years experience
  • Laurea in technical (STEM) disciplines
  • English language proficiency B1 or higher
  • ITIL v4 certification preferred
  • CISM, CISSP, ECIH, or CEH certifications preferred

Work Rights

Not specified

Tailored Resume

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