This role serves as a senior individual contributor responsible for shaping strategic direction and operational scale for the Marketplace Seller Support function
Job Summary
This role serves as a senior individual contributor responsible for shaping strategic direction and operational scale for the Marketplace Seller Support function.
The team focuses on providing timely guidance to sellers, acting as the first point of contact while driving improvements in seller experience and profitability.
Candidates must possess deep expertise in marketplace assortment management and specific tools such as Rithum, DSCO, Mirakl, and Syndigo to drive process consistency.
Matching Summary
This role serves as a senior individual contributor responsible for shaping strategic direction and operational scale for the Marketplace Seller Support function.
Skills & Requirements
Must-have
Experience with digital marketplace merchandising
Expertise in Rithum DSCO Mirakl Syndigo tools
Strong data analysis and reporting skills
Process improvement and workflow optimization
Cross-functional stakeholder management
Nice-to-have
Leadership experience with direct reports
Retail corporate background
Account management or consulting experience
Business portfolio management in large retail
Agile project management experience
Key Requirements
6+ years relevant experience in online/retail merchandising or operations
Bachelor's degree in Business Administration, Marketing, Operations, or Data Analytics
Proven ability to manage complex operational questions and cross-functional projects