Shift Leader/superviseur (f/h)

Europcar Mobility Group

Toulouse, France
Fixed + uncapped commissions
**
Customer service excellence
Team management and animation
Performance indicator piloting
** Europcar Mobility Group is seeking a Shift Leader/Supervisor for their Goldcar branch in Toulouse, France, focusing on delivering excellent customer service and managing Front Office teams. The ideal candidate should have managerial experience, a strong customer service orientation, and be fluent in English. **

Job Summary

  • As a Shift Leader/Supervisor at the Goldcar Toulouse agency, you will be a true intermediate manager for the Front Office teams.
  • Your main missions will include animating and managing Counter Agent teams by piloting performance indicators and ensuring customer reception according to Goldcar standards.
  • You will have leadership, curiosity, and the ability to listen and adapt, and you will master English for daily use.

Matching Summary

Match Score: 75

** Europcar Mobility Group is seeking a Shift Leader/Supervisor for their Goldcar branch in Toulouse, France, focusing on delivering excellent customer service and managing Front Office teams. The ideal candidate should have managerial experience, a strong customer service orientation, and be fluent in English. **

Salary

Fixed + uncapped commissions

Skills & Requirements

Must-have

  • Customer service excellence
  • Team management and animation
  • Performance indicator piloting
  • Operational activity organization
  • Client reception standards

Nice-to-have

  • Commercial sense
  • Open mind and team spirit
  • Leadership and curiosity
  • Adaptability and listening skills

Key Requirements

  • Solid first experience in team management
  • Mastery of English
  • Valid driving license B

Work Rights

Not specified

Tailored Resume

Cover Letter