Director, University Ombuds Office

Penn State

University Park, Pennsylvania, United States
Base: $123,200.00 - $191,000.00; bonus/equity: not...
Hybrid
Conflict resolution and mediation experience
Knowledge of ioa standards of practice
Neutrality and confidentiality maintenance
The role involves establishing a new office that serves as a neutral resource for resolving workplace conflicts and clarifying misunderstandings across all Penn State campuses

Job Summary

  • The role involves establishing a new office that serves as a neutral resource for resolving workplace conflicts and clarifying misunderstandings across all Penn State campuses.
  • The Director will develop protocols for selecting and training unit-level ombuds while providing systematic feedback on systemic issues to university leadership.
  • Candidates must possess an advanced degree and at least five years of experience in conflict resolution or higher education administration.

Matching Summary

The role involves establishing a new office that serves as a neutral resource for resolving workplace conflicts and clarifying misunderstandings across all Penn State campuses.

Salary

Base: $123,200.00 - $191,000.00; Bonus/Equity: Not specified; Benefits: Comprehensive medical/dental/vision, retirement plans, paid time off, 75% tuition discount

Skills & Requirements

Must-have

  • Conflict resolution and mediation experience
  • Knowledge of IOA Standards of Practice
  • Neutrality and confidentiality maintenance
  • Training development for unit ombuds
  • Data analysis and trend reporting

Nice-to-have

  • Strategic planning capabilities
  • Experience with diverse populations
  • Familiarity with academic freedom frameworks
  • National Ombuds network representation

Key Requirements

  • Master's Degree required
  • 10+ years relevant experience including 3+ years supervisory
  • Demonstrated knowledge of IOA Standards of Practice
  • Authorized to work in the U.S. (no sponsorship)

Work Rights

Must be authorized to work in the U.S.

Tailored Resume

Cover Letter