Guest Services- House Of Blues Dallas

Live Nation Entertainment

Dallas, Texas, United States
High school diploma or equivalent
2 years customer service experience
Strong verbal communication skills
Live Nation Entertainment prioritizes safety for employees and guests while creating ENCORE moments of service excellence

Job Summary

  • Live Nation Entertainment prioritizes safety for employees and guests while creating ENCORE moments of service excellence.
  • The Guest Service member is responsible for resolving customer complaints, soliciting sales, and maintaining detailed records of interactions.
  • Employees are expected to partner with team members to close the venue by collecting recyclables and storing event equipment.

Matching Summary

Live Nation Entertainment prioritizes safety for employees and guests while creating ENCORE moments of service excellence.

Skills & Requirements

Must-have

  • High School Diploma or equivalent
  • 2 years customer service experience
  • Strong verbal communication skills
  • Ability to lift 50 lbs
  • Constant walking and climbing stairs

Nice-to-have

  • Strategic thinking and creative problem-solving
  • Teamwork and program execution
  • Sustainability program participation
  • Tact and diplomacy in handling grievances
  • Experience with event equipment handling

Key Requirements

  • High School Diploma or equivalent
  • At least 2 years in Customer Service
  • US work authorization without sponsorship

Work Rights

Must possess US work authorization

Tailored Resume

Cover Letter