It Support Engineer Efx | Trading Platforms @ing Hubs Romania
ING Hubs Romania
Bucharest, Romania
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2-4 years it support l1 & l2 experience
Financial markets domain knowledge
Incident and problem management skills
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ING Hubs Romania is seeking an IT Support Engineer to support its FX and Money Markets trading platforms. The role involves providing Level 1 and 2 support, performing root-cause analysis, and collaborating with a global team in an Agile/Scrum environment.
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Job Summary
The role involves supporting ING's high-performance Foreign Exchange and Money Market trading platforms including root-cause analysis and change management.
Candidates will work in a cross-border Agile/Scrum team alongside engineers in Amsterdam, London, and Singapore to resolve production issues.
Out-of-hours support on a rotation basis is mandatory, requiring direct communication with traders and risk managers globally.
Matching Summary
Match Score: 75
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ING Hubs Romania is seeking an IT Support Engineer to support its FX and Money Markets trading platforms. The role involves providing Level 1 and 2 support, performing root-cause analysis, and collaborating with a global team in an Agile/Scrum environment.
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Skills & Requirements
Must-have
2-4 years IT Support L1 & L2 experience
Financial Markets domain knowledge
Incident and Problem Management skills
Azure DevOps CI/CD pipeline experience
Advanced SQL query writing capability
Front Office trading application support
Nice-to-have
Experience with Linux environment administration
Passion for mentoring junior colleagues
Clear and transparent communication style
Knowledge of Prometheus and Grafana monitoring
Hands-on mentality with proactive drive
Key Requirements
Bachelor's Degree in IT related field
2-4 years industry experience in IT Support
English language proficiency (advanced spoken and written)