Manager/assistant Manager, Business Service Centre
OCBC
Singapore, Singapore
Competitive base salary; not specified; holistic f...
Proficiency in putonghua english cantonese
Minimum one year banking call center experience
Good pc skills in ms office
The role is responsible for delivering high-quality and proactive customer service to business clients through multiple service channels including email and calls
Job Summary
The role is responsible for delivering high-quality and proactive customer service to business clients through multiple service channels including email and calls.
Candidates must be proficient in written and spoken Putonghua, English, and Cantonese with at least one year of customer service experience in a banking call center.
The company offers competitive base salary, holistic flexible benefits, and industry-leading learning and professional development opportunities.
Matching Summary
Match Score: 85
The role is responsible for delivering high-quality and proactive customer service to business clients through multiple service channels including email and calls.
Salary
Competitive base salary; Not specified; Holistic flexible benefits
Skills & Requirements
Must-have
Proficiency in Putonghua English Cantonese
Minimum one year banking call center experience
Good PC skills in MS Office
Strong interpersonal and communication skills
Nice-to-have
Experience handling email enquiries
Positive working attitude
Ability to work well in team
Key Requirements
Secondary education or above
One year customer service experience in banking call center