Payment Terminal Support Specialist

GLOBAL PAYMENT HOLDING COMPANY

Prague, Czech Republic
Not specified; annual bonus up to 10%; pension con...
Hybrid
Native czech or slovak language proficiency
English communication skills
Willingness to work non-stop shifts
The role involves providing comprehensive support to merchants across the Czech Republic, Slovakia, and Malta regarding payment terminals and gateways

Job Summary

  • The role involves providing comprehensive support to merchants across the Czech Republic, Slovakia, and Malta regarding payment terminals and gateways.
  • Candidates must be willing to work in a non-stop shift schedule including days, nights, weekends, and holidays on 12-hour shifts.
  • The company offers a permanent contract, up to 50 days of vacation, hybrid work options after training, and various financial benefits including pension contributions.

Matching Summary

The role involves providing comprehensive support to merchants across the Czech Republic, Slovakia, and Malta regarding payment terminals and gateways.

Salary

Not specified; Annual bonus up to 10%; Pension contribution 2,500 CZK/month after probation

Skills & Requirements

Must-have

  • Native Czech or Slovak language proficiency
  • English communication skills
  • Willingness to work non-stop shifts
  • 12-hour shift availability including nights and weekends
  • Clean criminal record

Nice-to-have

  • Previous call center experience
  • Team collaboration skills
  • Problem-solving abilities
  • Customer-oriented mindset
  • Basic computer literacy with MS Office

Key Requirements

  • Native level Czech or Slovak
  • Clean criminal record required
  • Availability for 12-hour rotating shifts

Work Rights

Not specified

Tailored Resume

Cover Letter