Area Installation Specialist, Exteriors- Pasadena, Ca

Home Depot

Pasadena, Ca, US
Base: $25 - $30; bonus/equity: not specified; bene...
Customer experience management
Job site inspections
Technical measures and assessments
The Area Installation Specialist assists with the customer experience throughout the install job life cycle, including performing technical measures and assessing pre-existing conditions

Job Summary

  • The Area Installation Specialist assists with the customer experience throughout the install job life cycle, including performing technical measures and assessing pre-existing conditions.
  • Responsibilities include conducting Job Site Inspections to review quality of work, performing service provider badging checks, and meeting with customers to ensure the install experience is consistent with THD standards.
  • This role involves resolving customer complaints, preventing cycle-time delays, working with service providers, and approving or escalating project changes to ensure customer satisfaction.

Matching Summary

The Area Installation Specialist assists with the customer experience throughout the install job life cycle, including performing technical measures and assessing pre-existing conditions.

Salary

Base: $25 - $30; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Customer experience management
  • Job site inspections
  • Technical measures and assessments
  • Resolving customer complaints
  • Service provider issue resolution

Nice-to-have

  • Action oriented
  • Business insights
  • Collaborates effectively
  • Strong negotiating skills
  • Problem solving and multi-tasking

Key Requirements

  • Bachelor's degree or equivalent
  • 5 years of work experience
  • Must be eighteen years of age or older
  • Legally permitted to work in the United States

Work Rights

Must be legally permitted to work in the United States

Tailored Resume

Cover Letter