Luxury Bmw Service Advisor

Hendrick BMW

Charlotte, North Carolina, US
On-site
Identify and document service needs
Advise customers on services
Estimate repair costs
Responsible for selling, identifying and documenting service, maintenance, and repair service for customers

Job Summary

  • Responsible for selling, identifying and documenting service, maintenance, and repair service for customers.
  • Works with customer and technician to identify required maintenance and advises customers on necessary and recommended services.
  • Computes cost of replacement parts and labor to restore vehicle to condition specified by customer and estimates cost of mechanical, electrical, or other repairs.

Matching Summary

Responsible for selling, identifying and documenting service, maintenance, and repair service for customers.

Skills & Requirements

Must-have

  • Identify and document service needs
  • Advise customers on services
  • Estimate repair costs
  • Schedule service appointments
  • Maintain CSI standards
  • Intermediate Microsoft Office skills

Nice-to-have

  • Demonstrate Core Values
  • Teamwork through Trust & Respect
  • Commitment to Customer Enthusiasm

Key Requirements

  • High School Diploma
  • Automotive field of study
  • 3-5 years of experience
  • Valid Driver’s License
  • Dealership Management System knowledge

Work Rights

Not specified

Tailored Resume

Cover Letter