Competitive pyckage; not specified; daily lunch in...
On-site
Previous experience in hotel reservations
Strong verbal and written english skills
Accuracy in processing reservation data
The role involves managing and processing room reservations while ensuring efficient and satisfactory service for guests under the supervision of the Head of Reservations
Job Summary
The role involves managing and processing room reservations while ensuring efficient and satisfactory service for guests under the supervision of the Head of Reservations.
Candidates will handle customer inquiries regarding availability, rates, and policies, while advising on special packages and room upgrades.
The position offers a competitive package, daily lunch at the internal restaurant, significant discounts across Ennismore hotels, and opportunities for career development within a global brand family.
Matching Summary
The role involves managing and processing room reservations while ensuring efficient and satisfactory service for guests under the supervision of the Head of Reservations.
Salary
Competitive package; Not specified; Daily lunch included; Hotel discounts available
Skills & Requirements
Must-have
Previous experience in hotel reservations
Strong verbal and written English skills
Accuracy in processing reservation data
Basic sales skills for upselling services
Nice-to-have
Ability to work in a dynamic environment
Customer-focused problem-solving approach
Experience with online booking platforms
Key Requirements
Prior experience in customer service or hotel reservations